Privacy policy

Privacy Policy

At TEWIKY, we respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains the types of information we may collect, how we use it and the choices that may be available to you when you visit TEWIKY.com, place an order or contact us.

Information We Collect

Depending on how you interact with TEWIKY, we may collect information such as:

Name, email address, phone number, shipping address and billing address.
Order details, product selections, order history and customer-service communications.
Payment-related information needed to process a transaction through our payment providers. TEWIKY does not store your complete payment-card number.
Device, browser, IP address, cookie, analytics and website-usage information.
Marketing preferences and interactions with emails or advertisements where applicable.

How We Use Information

We may use personal information to:

Process, fulfill and deliver orders.
Provide customer service and respond to requests.
Send order confirmations, shipping updates and other service communications.
Prevent fraud, abuse and security incidents.
Improve our website, products, merchandising and customer experience.
Measure website and marketing performance.
Send marketing communications when permitted and according to your preferences.
Comply with legal, tax, accounting or regulatory requirements.

Cookies & Similar Technologies

TEWIKY may use cookies, pixels, tags and similar technologies for website functionality, analytics, personalization and advertising. These technologies may be provided by TEWIKY or by service providers such as e-commerce, analytics and advertising platforms.

You can manage certain cookie or advertising preferences through the tools available in your browser, device, consent interface or relevant third-party platform.

How We Share Information

We may share limited personal information with service providers that help us operate the business, such as:

E-commerce and hosting providers.
Payment processors.
Shipping and fulfillment partners.
Customer-service and email providers.
Analytics, fraud-prevention and security providers.
Advertising and marketing platforms when permitted.

We may also disclose information where required by law, to protect our rights or users, or as part of a business transaction such as a merger, acquisition or sale of assets.

TEWIKY does not sell personal information for money.

Advertising & Analytics

TEWIKY may use analytics and advertising services, including services provided by platforms such as Google and Meta, to understand website activity, measure campaign performance and deliver more relevant advertising where permitted.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, fraud prevention, legal compliance, accounting and dispute resolution.

Your Choices & Rights

Depending on where you live, you may have rights to request access to, correction of or deletion of certain personal information, or to object to or limit certain uses of your information.

You may unsubscribe from marketing emails by using the unsubscribe link in a marketing message. Service and transactional messages related to an order may still be sent when necessary.

International Data Processing

TEWIKY and its service providers may process information in countries other than the country where you live. Where required, appropriate safeguards are used in accordance with applicable law.

Children's Privacy

TEWIKY's website is not intended for children who are not legally able to enter into online transactions in their jurisdiction. We do not knowingly seek to collect personal information from children in violation of applicable law.

Security

We use reasonable administrative, technical and organizational measures designed to protect personal information. No online system or method of transmission can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices. The updated version will be posted on this page.