Shipping

1. Fulfillment Locations

TEWIKY fulfills orders through two warehouse locations.

United States Warehouse

Selected products stocked in our US warehouse are available for delivery within the contiguous United States, including the 48 contiguous states and Washington, D.C.

This warehouse service does not cover Alaska, Hawaii, or US territories.

China Warehouse

Our international warehouse ships eligible products to the following destinations:

• United States

• United Kingdom

• Australia

• Canada

• New Zealand

• Singapore

Product availability and shipping eligibility depend on the delivery address and the fulfillment location assigned to each item.

The Shipping & Delivery information on the product page identifies the applicable fulfillment service.

Orders containing products from multiple locations may be divided into separate shipments.

2. Order Processing

Most orders require 1–3 business days for processing before dispatch.

Processing includes order preparation and fulfillment.

Processing times may be extended during holidays, promotional events, or periods of increased order volume.

Where an individual product page specifies a different processing estimate, the product-specific estimate applies.

Business days exclude weekends and public holidays.

3. Delivery Estimates

The total estimated delivery period consists of:

Order processing time + Shipping transit time

Transit estimates begin when an order has been dispatched.

US Warehouse

China Warehouse

Express Shipping from the China warehouse has an estimated transit time of 2–4 business days, subject to service availability and carrier coverage.

Delivery estimates are provided for reference and are not guaranteed delivery dates.

Express Shipping shortens the estimated transit period but does not eliminate order processing time.

4. Standard Shipping Rates

The following rates apply to eligible deliveries under our current standard shipping configuration.

Single-Warehouse Orders

The rates above apply to a single eligible warehouse delivery group.

Orders containing products from multiple fulfillment locations may incur combined shipping charges, as explained in Section 6.

For international orders, available shipping rates and currency information are displayed at checkout.

5. Free Standard Shipping Eligibility

TEWIKY provides free Standard Shipping for eligible orders with a merchandise subtotal of $49 USD or more after discounts.

Eligibility is determined using the order's discounted merchandise subtotal before taxes and shipping charges.

The following rules apply:

1. Eligible product and order discounts are deducted before determining whether the $49 threshold has been met.

2. An order totaling exactly $49 after discounts qualifies for free Standard Shipping.

3. The qualifying threshold applies to the merchandise subtotal of the entire eligible order. Customers are not required to spend $49 separately at each warehouse.

4. Eligible Standard Shipping is free for both US and China warehouse delivery groups when the order meets the threshold.

5. If a discount code reduces the merchandise subtotal below $49, Standard Shipping charges will apply according to the applicable delivery groups.

6. Express Shipping is not included in the free Standard Shipping offer.

7. A separate shipping discount code is not required.

Discount Example

Merchandise subtotal before discount: $54.00

Discount code applied: −$20.00

Discounted merchandise subtotal: $34.00

Because the discounted subtotal is below $49, the order does not qualify for free Standard Shipping.

For an eligible single-warehouse order, the Standard Shipping charge is $4.99.

Final shipping eligibility and charges are confirmed at checkout.

6. Orders Shipping from Multiple Warehouses

An order may include items assigned to both the US warehouse and the China warehouse.

Such orders may be divided into multiple delivery groups, each with its own shipping service and transit estimate.

Shipping charges are calculated according to the applicable delivery groups and combined into the final order shipping total.

Standard Shipping for US Deliveries

Under our current two-warehouse configuration, the following rates apply when an order contains two separate warehouse delivery groups.

For a mixed-warehouse order below $49, the combined Standard Shipping charge is:

US warehouse shipping: $4.99

China warehouse shipping: $4.99

Total Standard Shipping: $9.98 USD

These combined charges apply to the stated two-group US delivery configuration. Other delivery arrangements or shipping method selections may produce different charges, which will be displayed at checkout.

Discounts and Combined Shipping

If an order originally qualifies for free Standard Shipping but a discount subsequently reduces its merchandise subtotal below $49, shipping charges are recalculated.

For example:

Original mixed-warehouse merchandise subtotal: $68.99

Order discount: −$20.00

Discounted merchandise subtotal: $48.99

Applicable combined Standard Shipping: $9.98

Customers may add eligible items to reach the $49 threshold again.

Selecting Shipping Methods

Where separate shipping options are available, customers may choose Standard or Express Shipping for each delivery group.

Selecting Express Shipping for one group does not automatically upgrade another group.

Any applicable Express Shipping charges will be reflected in the combined shipping total.

Customers should review the final delivery options and shipping charges at checkout before completing payment.

7. Express Shipping

Express Shipping is a paid service available for eligible destinations and products.

Published Express Shipping rates for eligible single delivery groups are:

For orders with multiple delivery groups, Express Shipping charges may be combined according to the services selected.

Express Shipping is not automatically included in the $49 free Standard Shipping offer.

Available rates and services are confirmed at checkout.

8. Split Shipments & Separate Deliveries

Orders containing products from different warehouses may be shipped in multiple packages.

Individual shipments may:

• Be dispatched on different dates.

• Use different shipping carriers.

• Have separate tracking numbers.

• Arrive on different dates.

The delivery of one package does not necessarily mean that the full order has been delivered.

If TEWIKY divides an already-confirmed shipment into additional parcels for fulfillment purposes after purchase, we will not charge an additional shipping fee solely because of that change.

9. Build Your Jewelry Box Orders

Build Your Jewelry Box orders are subject to the same shipping and free-shipping rules.

The six-piece jewelry bundle priced at $89 qualifies for free Standard Shipping when the discounted merchandise subtotal remains at least $49.

If additional discounts reduce the subtotal below $49, applicable shipping charges may apply.

Jewelry pieces and separately purchased jewelry organizers may be fulfilled in different packages.

Purchasing an organizer does not guarantee that all jewelry items will be physically packed inside that organizer for delivery.

Available delivery options and shipping charges are displayed at checkout.

10. Tracking Information

Available shipping confirmation and tracking details will be sent to the email address provided at checkout.

Tracking information may require 24–48 hours after dispatch before the first carrier update appears.

Multiple shipments may generate multiple tracking numbers.

For tracking assistance, please contact support@tewiky.com and provide your order number.

11. Delivery Restrictions & Delays

Shipping availability depends on the destination, carrier coverage, product eligibility, and fulfillment location.

Delivery to PO boxes, military addresses, islands, and remote areas may be restricted or unavailable for certain services.

US-warehouse shipments remain subject to the contiguous United States service restriction described in Section 1.

Delivery delays may occur because of circumstances including:

• Customs inspections or clearance.

• Adverse weather conditions.

• Carrier disruptions.

• Public holidays.

• Incorrect or incomplete delivery information.

• Remote-area delivery limitations.

Published delivery estimates are not guaranteed arrival dates.

If an order is required for a particular occasion, customers are encouraged to contact us before placing the order.

12. Customs, Duties & Taxes

International shipments may be subject to import duties, applicable taxes, customs clearance charges, or other fees imposed by the destination country's authorities or shipping carriers.

Taxes, duties, and other charges collected by TEWIKY will be shown at checkout.

Where applicable charges are not collected at checkout, they may be assessed separately by the relevant authority or carrier and may be payable by the recipient.

Free Standard Shipping does not automatically include or waive customs duties or import taxes.

13. Incorrect Addresses & Address Changes

Customers are responsible for checking their delivery information before submitting an order.

If an address correction is required, please contact support@tewiky.com as soon as possible.

We will attempt to assist with address changes when operationally possible. Once fulfillment or shipping has started, changes may no longer be possible.

14. Missing, Delayed, or Damaged Shipments

If tracking indicates that a package has been delivered but it cannot be located, please check with household members, building reception, or other designated delivery locations.

If your shipment is delayed, missing, or damaged, contact our customer support team.

Please provide your order number, available tracking details, and relevant photographs where appropriate.

We will review the issue and explain the available next steps.

Nothing in this policy limits consumer rights that cannot be excluded under applicable law.

15. Contact Information

If you have questions about shipping, delivery estimates, tracking, or order fulfillment, please contact:

TEWIKY Customer Support

Email: support@tewiky.com

Please include your order number when contacting us about an existing purchase.